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FAQs

Get In The Know

Am I really locked in a room?

Yes. At EscapeWorks we believe it adds to the mystery and atmosphere to have the doors truly locked. However, we have emergency procedures in place, including exit codes and non-stop video monitoring to ensure your safety in the event of an emergency or an individual’s desire to end the game early. Read our recent post Am I Really Locked in a Room?

What happens if I run out of time?

Participants who do not escape are trapped for life! We have a growing number of people we have collected over the years who live together quite happily. (Kidding). An escape room would not be fun if it was not challenging. 60-80% of participants do not succeed in the 60 minute time frame. Please review the escape rates listed under each room. If this is your first escape room experience you may want to choose a room with a higher escape rate. If you are a seasoned clue-solver, choose a lower escape rate for a bigger challenge! If you do not escape in 60 minutes,our staff will take you through the clues you missed and answer any questions you have. You are always welcome to re-book a different adventure. Read out post What Happens if I Run Out of Time?

How many people are in the room?

Our rooms are designed for 2-12 participants. The ideal game situation includes 6+ participants, as more players gives the advantage of additional minds collaborating. However, many groups with less than 6 players have successfully beaten the clock and unlocked the door. Read our post How Many People Can an Escape Room Hold?

Who will be in the room with us?

Each game is booked on a per person basis. There are 12 total slots per game. If you do not have 12 people in your party, the remaining slots will be open for other customers. While it may seem intimidating at first, we often find solving clues with people you don’t know can be helpful and exciting. Sometimes it even leads to new relationships!

If you would like the entire room for less than 12 people, please book all 12 slots. If you have more than 12 people in your party, please call us at 303-945-6521 for group rates/options.

How long is the experience?

Each escape room experience is designed to give you 60 minutes. How long it takes to get out is up to you! Please look at each room to see the record and average escape times.

Please plan to arrive 10 minutes early and depart 10 minutes after the experience.

Are there physical and age restrictions?

Physical Restrictions: Basic physical agility is part of playing our games. Please have each participant do a self assessment to ensure they can bend, crawl, stand, reach and duck. Please note we are located at the top of a flight of 20 stairs and do not have an elevator

Age Restrictions: All ages are welcome. We have designed our escape room experience for players ages 12 and up. Players under the age of 15 need to be accompanied by a responsible adult.

Being parents of young children ourselves, we understand the difficulties in experiencing venues like this with small children. While our rooms are not designed for young children, you are welcome to bring them. We just ask that your party books all slots in your room as not to disrupt the experience of other players.

Is there parking available?

Located ½ a block off 16th street mall there is ample street parking and parking lots/garages available. A handy link to use is Best Parking
Close lots/garages include:

  • Denver Performing Arts Parking
  • Central Parking
  • Spot Parking
  • USA Parking
  • Star Parking

Do you do team building/private events?

Yes! Escape rooms are becoming more and more popular for this. Please see our teambuilding page for more details or read our most recent blog post Need An Outside-The-Box Idea for A Team Building Event?

What should I bring?

You will be on your feet for the entirety of the escape room experience, so we recommend wearing clothing and shoes that you can stand and move comfortably in for 60 minutes.

We provide all that you need during the escape room experience. Prior to entering the room your group will have access to a locked compartment for your personal items (cell phones, purses, etc.). You will keep the key to the compartment for your group.

When booking online you will sign our waiver (Our lawyers made us do it) that can be seen here.


What happens if I need to change/cancel or if I'm late?

All changes and cancellations prior to 24 hours before the scheduled room must be done through a link on your confirmation booking email. Please note that there is a 50% penalty for cancellations between 24 and 48 hours prior to the scheduled room.

Cancellations within 24 hours to the scheduled room are non refundable with no exceptions. Any changes must be done by calling us at 303-945-6521 and will be subject to a $35 Surcharge per the booking agreement.

All games begin at the scheduled time whether participants have arrived or not. We will get you in as quickly as possible. Please allow ample time for traffic and parking. If you arrive late, you will have less than 60 minutes to complete your room.

Tickets

$28 per person

Location

1529 Champa St.
Denver, CO

Phone

303.945.6521
Book a Room

The Reviews

  • review rating 5  We completed a team event here where we split into teams and competed to finish first. Both rooms had amazing puzzles and it was really fun. I think our company team thoroughly enjoyed both rooms. We completed The Egyptian Tomb and the Casino but one of our members in the casino team can't seem to stop mumbling numbers and math equations.

    thumb Russell Maysey
    8/15/2019

    review rating 5  My experience here was awesome! Neb was very knowledgeable and very informative. You can tell he really cares about the customers experience! Thank you guys so much for a great time. Juan the manager is awesome as well!!

    thumb Kristen Barnes
    7/01/2019
  • review rating 5  So many fun choices, a super safe place with a super professional and kind staff. The room I did was so much fun and planned down to the millimeter. My whole crew had a blast. I highly recommend it. No wait no fuss, treat yourself

    thumb gusgusgeol
    4/17/2019

    review rating 5  Their flower shop was quite enjoyable, and Dana delivered with a lovely performance. Give her a raise 😁I've only done one room, but it was a great time. It was a bit challenging, yet did not feel too difficult for all levels of problem solving.

    thumb Caleb B
    6/26/2019
  • review rating 5  This was such a great place to go! It was our first escape room and they gave us a great experience! We will definitely be back to do other rooms! EVERYBODY should go here! They lock your phone and you have the key! Such a good friendly staff as well Jenn was such a great help!!! Overall a absoutly wonderful experience!

    thumb Nikki Schepp
    7/03/2019

    review rating 5  We had an excellent time!!! The staff was wonderful and very accommodating!! Malika and Trace were fantastic!! There was also another gentleman with a beard that has the BEST customer service!!! I'm sorry I cant remember his name... Very fun scenario!!! Thanks for a great time! We will absolutely be back for sure !!

    thumb Dhalia 1991
    6/30/2019
  • review rating 5  My fiancee and I were vacationing in Denver and tried out the Egyptian Tomb with another group of 4. We escaped with 5 minutes to spare! Very good room layout and good props. Puzzles were challenging and rewarding once solved. I was not a huge fan of how they did the hints... usually you have 3 hints or whatever and you ask for a hint when you get stuck, instead they give you hints when they think you need it. Otherwise, our game master, Trace, was very helpful and personable. Overall, very satisfied with our experience!

    thumb Wes Cantrell
    6/09/2019

    review rating 5  Went here as a small group recently and had a great time. Instructions from the staff were pretty clear at the beginning and helpful in their instructions in explaining how to try to solve the room. Trace was a great guide for this experience and would happily go again.

    thumb Nate Rogers
    6/10/2019
  • review rating 5  Did the "Beyond the Flower Shop" room with a group of six. The room was well thought out and very enjoyable. Challenging, but perfect for a group of beginners. Alisha working the front desk was amazing at introducing us to the storyline and walking us through how to do the game. She provided help at perfect times and we wouldn't have made it through without her. Will definitely be coming back with my group because of her!

    thumb Chandler Tuck
    8/09/2019

    review rating 5  Had a great work team retreat activity here. Loved the puzzles and escaping the "flower shop" (aka: 1920s speakeasy). I highly recommend this to anyone looking for a team building exercise or just wanting to have fun.

    thumb Robert Bogan
    6/20/2019
  • review rating 5  Great escape room. Would highly recommend. Nice workers. Trace did an excellent job. Definitely plan on coming again. 👍

    thumb Holly Schmidt
    6/27/2019

    review rating 5  We did the "Outbreak" room at EscapeWorks in Denver and we LOVED it! This was my first time in an escape room and I will definitely be back. Alisha was our liason and she was SUPER helpful. What a fun night with my kids!

    thumb Karen Ashbeck
    8/11/2019
  • review rating 5  Amazing escape room! I had a blast! The Casino Heist was one of the best I have participated in. Gen was an incredible host, super friendly and welcoming. Definitely recommend!

    thumb Janeese Brooks
    6/10/2019

    review rating 5  Came here for my birthday and it was a blast! Super nice people. We did the Casino Heist and it was definitely challenging but they did give us clues along the way. Can’t wait to go back!

    thumb Samantha Kendrick
    6/16/2019

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